Acknowledgement of Country
Anima Clinica acknowledges the Wiradjuri people who are the Traditional Custodians of the Land our clinic is located on. We pay our respect to the Elders both past and present and emerging of the Wiradjuri Nation and extend that respect to all Indigenous Australians.
Our History
It is said that the original 100 Russell Street building was built for John, the Earl of Kingston Russell, Dorsetshire and completed in 1834. During Sir John’s’ first term at the Colonial Office, one of his most significant achievements was his part in the Australian policy and the issue of an Order in Council, dated the 1st of May 1840, to stop convict transportation to New South Wales.
100 Russell Street was purchased by Dr Andrew Frukacz and Nadia Zanco in 2005 and was, at that time, rented to students of Charles Sturt University. In 2009 Nadia, Kellie O'Shea and builder Darrell Johnson commenced a complete refurbishment of the original property and the addition of the sympathetic extension to the premises that you see today.
Clinic Etiquette
Convenient parking is available at the Bathurst Information and Neighbourhood Centre Car Park, accessible from the rear of our practice. We also have designated disabled parking on-site.
To ensure a smooth experience, we kindly request that you arrive 5-10 minutes prior to your appointment. This allows time for a comfort break, completing any necessary paperwork, and addressing any pre-appointment requirements.
For the safety and comfort of all our patients, we regret to inform you that we are unable to supervise children. We kindly ask that children not accompany you to the clinic, or if they do, that they are under the supervision of an adult at all times.
To maintain a peaceful environment, we request that mobile phone usage and loud conversations be avoided in our public areas and during your appointment.
As a health-conscious practice, smoking is strictly prohibited on or around our premises at all times.
Thank you for your cooperation in creating a pleasant and respectful atmosphere for everyone at our clinic.
Appointment Cancellation Policy
Welcome to Anima Clinica, where we adhere to the guidelines set forth by the Australian Medical Association and Australian Consumer Law regarding appointment cancellations.
To secure your appointment, full pre-payment is required. Failure to arrange pre-payment will result in appointment cancellation without prejudice. We accept payments in cash, credit card, direct deposit, or through our secure SMS payment link.
We appreciate your cooperation in following our booking policy.
If you need to reschedule your appointment, please provide us with a 48-hour notice. You can reach us via text at 0488850147 or email at reception@animaclinica.com.au for any appointment changes.
Failure to give 48 hours notice will result in forfeiting your booking fee or 50% of the scheduled fee for the missed appointment.
Non-attendance at an appointment will also lead to forfeiting the booking fee or 50% of the scheduled fee.
By confirming an appointment with us, you are acknowledging your acceptance of our booking, payment, and cancellation policies.
Thank you for choosing Anima Clinica.
Privacy Policy
At Anima Clinica, we prioritise the protection of your data, whether electronic or on paper.
We strictly adhere to the guidelines recommended by the Australian Medical Association for collecting, storing, and safeguarding your personal information. Our policies may be updated in line with new regulations, programs, services, and processes. Please feel free to reach out to us if you have any questions or concerns.
We do not gather contact information such as email addresses, street addresses, or phone numbers without your consent.
When it comes to your medical care, we may request information relevant to your treatments. While providing this information is entirely voluntary, by doing so, we assume you consent to our use of the data in compliance with our privacy policy.
For safety reasons, please refrain from sharing any information on our website or social media platforms that could potentially identify you.
Additionally, individuals must be at least 18 years old to obtain permission from us to use our website and other social media platforms.
Your privacy and confidentiality are of utmost importance to us at Anima Clinica.
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